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                          Telephone 01793 781800
                          ServicesConsult, Supply, Support, Manage

                          Monthly Service Delivery KPI’s

                          The following statistics are taken from our fully integrated service management system and demonstrate our exceptional response times, high levels of problem resolution and positive customer feedback.

                          Monthly Report Stats

                           

                           

                          Rich was very helpful and understanding– Sally

                          Many thanks Tom?– Ian

                          Liam is a credit to your company – Mark

                          Great service as always?– Peter

                          Did everything he could to help and got to the problems of a difficult problem – Tom

                          Fast and efficient service – Thanks– Karen

                          This problem was sorted outside the working day, a great help to me, not disrupting my working day – Marie

                          Gina has the patience of a saint! Thank you?– Georgina

                          Tom, the support representative, was great! – Juan

                          Thank you for your patience with a novice user. An excellent quick service – Jill

                          Great support, problem solved?– Adam

                          Always excellent! –? Jodie

                          Tom is always knowledgeable and helpful – Wayne

                           

                           

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